TERMS OF USE (BUYER)

A-TERMS OF USE (FOR BUYING/USING A PRODUCT/SERVICE):

1.Availability:- All items are subject to availability in our recourse market/seller. If any ordered product is not available in our recourse market/seller, we can request you to hold or cancel or substitute the order of such product (in this case if you paid us already through online payment option, the money will be refunded to you without any deduction and without any compensation). 

2.Prices and Taxes and Billing:- The Rates which are given on the website are latest and are updated frequently. Rates may change without any prior notice. Prices of Fruits & Vegetables displayed are without taxes (as these are exempted from taxes). The bill/invoice will be also issued by related seller. 

3. Rights of ESHOPPINGHUB.IN:- ESHOPPINGHUB.IN has reserves the rights to change/modify/withdraw any schemes/business/offer at any time without any prior notice. EShoppingHub.in have also reserve right to accept your order or reject your order. EShoppingHub has reserve right to increase or decrease the price of ordered product, if it is increased or decreased at resource market of seller.

6. Image of Products :- Images shown at website are only for description purposes. The ordered product will be same but the actual image of items may be vary

7. Compensation or Deduction : In case of cancellation of order (reason whatsoever) or any other case, if amount has been paid to EShoppingHub.in will be refunded to customer without any deduction and without any compensation and user agree that he/she will not make any claim or legal proccedings against EShoppingHub.in regarding any compensation or other things. 

8. Gaurantee and Warranty : As you may know that the fruit & vegetable items producted by farmers and resold to the market by them. As well as we also procured the same from market. User agree that we EShoppingHub.in will not be responsible for any inside quality or taste or content or eating/using results. User agree that for mattter of any inside quality/taste/content/eating result, he/she will not make any claim or legal proceeding against EShoppingHub.in

9. Compliant/Customer Service/Customer Care/Customer Grievance: In case of any query/support/assist/complaint, You can also reach to our Customer Support Team at +91-88-180-78-999 or write us at sales@eshoppinghub.in or use "Contact Us" form at our website or use "Live Chat Window" at our website..  If you not received any revert within 24 hours, you may write email to customercare@eshoppinghub.in or write to : Customer Grievance Officer, EshoppingHub.in, 514, First Floor, Model Town, Karnal.

B-TERMS OF USE (FOR  USING WEBSITE/MARKET PLACE PORTAL)

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.eshoppinghub.in website.

The domain name www.eshoppinghub.in (hereinafter referred to as the “Website”) is owned by M/s.EShoppingHub.in, a registered proprietor ship (Under Shop & Establishment Act) with its registered office at 514, 1st Floor, Model Town, Karnal, Haryana, India hereinafter referred to as "EShoppingHub.in"

For the purpose of these Terms of Use, wherever the context so requires, the term :-

(i)“User” shall mean any Person who has agreed to become a buyer on the Website by providing registration data while registering on the Website as registered user using the computer systems. EShoppingHub.in allows the User to surf the Website or make purchases without registering on the Website.

(ii)“Person” shall mean any natural person, trust, firm, company, governmental authority, joint venture, association, partnership, society or other entity (whether or not having separate legal personality).

(iii)“Seller” shall mean any retailer, individual seller, company or any other person who offers products or services for sale to the Users on the Website.

(iv)“Price” shall mean the amount paid by EShoppingHub.in to the Seller for each product sold by him on the Website.

(v)“Transaction Amount” shall mean the amount paid by the User to EShoppingHub.in for each product purchased by him on the Website.

Accessing, browsing or otherwise using the Website indicates the User’s agreement to all the terms and conditions under these Terms of Use. Users are advised to read the Terms of Use carefully before proceeding. By impliedly or expressly accepting these Terms of Use, the User also accepts and agrees to be bound by all EShoppingHub.in Policies (including but not limited to Privacy Policy as amended from time to time)

1.   Membership/Registration Eligibility

Use of the Website is available only to persons who can enter legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, person of unsound mind are not eligible to use the Website. Any person under the age of 18 shall not register as a User of the Website and shall not transact on or use the Website. If a minor wishes to use or transact on the Website, such use or transaction may be made by minor’s legal guardian or parents on the Website. EShoppingHub.in reserves the right to terminate any person’s membership and/or refuse to provide such person with access to the Website if it is brought to EShoppingHub.in’s notice or if it is discovered that such person is not eligible to use the Website.

2.   User’s Account and Registration Obligations

2.1 EShoppingHub.in makes the services available to the Users through the Website only if the Users have provided EShoppingHub.in certain required User information and created an account(“My Account”) though EShoppingHub.in ID and password or other login-in ID and password, which may include a Facebook, Gmail, Yahoo ID or any other valid email ID (collectively, “Account Information”). The services may also be subject to procedures for use of the Website, uploaded guidelines, rules or other disclaimers and notices if any(“Additional Terms”).

2.2 The Website requires a person to register himself as a User by creating an Account in order to avail the services provided by the Website. The User will be responsible for maintaining the confidentiality of the Account Information, and shall be fully responsible for all activities that occur under his Account. The User agrees to (i) immediately notify EShoppingHub.in of any un authorized use of his Account Information or any other breach of security, and (ii) ensure that the User exits from his Account at the end of each session. EShoppingHub.in cannot and will not be liable for any loss or damage arising from the Users failure to comply with this Clause 2.2. The User may be held liable for losses incurred by EShoppingHub.in or any User or visitor of the Website due to authorised or unauthorised use of the User’s Account as a result of the User’s failure in keeping User’s Account Information confidential.

2.3. The User shall ensure that the Account Information provided by him in the Website’s registration form is complete, accurate and up-to-date. Use of another User’s Account Information for availing the services of the Website is expressly prohibited.

2.4. In case Users wish to update or correct the information provided by them they may do so by visiting “My Account” section.

2.5. The User agrees that if he provides any information that is untrue, inaccurate, not current or incomplete, (or becomes untrue, inaccurate, not current or incomplete)or if EShoppingHub.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with the this Terms of Use, EShoppingHub.in shall have the right to indefinitely suspend or terminate or block access of User’s membership on the Website and refuse to provide the User with access to the Website.

2.6. Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published by Seller/EShopingHub.in be incorrectly reflected and in such an event the Seller/EShoppingHub.in may cancel such order(s). Moreover EShoppingHub.in does not make any representation or warranty as to specifics (such as quality, value, saleability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Website. EShoppingHub.in does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. EShoppingHub.in accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

3.    Platform for Transaction

3.1. The Website is only a platform that can be utilized by Users to reach a larger base to buy products or services. EShoppingHub.in is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the User. EShoppingHub.in is a only service/delivery provider. 

3.2. At no time shall EShoppingHub.in hold any right, title or interest over the products nor shall EShoppingHub.in have any obligations or liabilities in respect of such contract.

3.3. EShoppingHub.in is only a service provider. EShoppingHub.in, through its logistics partners collects the products ordered by Users and has them delivered to the Users. EShoppingHub.in disclaims any liability if the Seller fails to make the requested product available for delivery.

4.  Return Policy, Refund Policy, Cancellation Policy : Refer the Cancellation & Refund Policy available on website and mobile app.

5.   Compliance with Laws : The User and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of Government of India) applicable to them respectively for using Payment Facility and EShoppingHub.in Website.

6. Indemnity : The User shall indemnify and hold harmless EShoppingHub.in, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of the User’s breach of this Terms of Use, Privacy policy and other policies, or the User’s violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

7. Trademark, Copyright and Restriction : In case any person feels that his Trademark has been infringed, he can write to EShoppingHub.in at sales@eshoppinghub.in.

8.   Applicable Law :Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Karnal.

9.   Jurisdiction for Dispute Resolution : Any dispute or disagreement arising out of these Terms of Use including but not limited to issues relating to the rights and liabilities of both the Users and/or EShoppingHub.in, interpretation of these Terms of Use, and all such other issues arising out of these Terms of Use shall be referred to a sole arbitrator appointed by the Proprietor of EShoppingHub.in.

PRIVACY POLICY 

User privacy is of paramount importance to EshoppingHub.in. EshoppingHub.in has developed this “Privacy Policy” which covers how EshoppingHub.in collects, uses, discloses, transfers, and stores User information. Users are advised to familiarize themselves with EshoppingHub.in privacy practices. 

By mere use of the Website, the User expressly consents to EshoppingHub.in’s use and disclosure of User’s Personal Information in accordance with this Privacy Policy. This Privacy Policy shall be deemed to be incorporated into the Terms of Use and shall be read in addition to the Terms of Use. In the event of any inconsistency or ambiguity arising between the Terms of Use and the terms of this Privacy Policy, the provisions in this Privacy Policy to the extent of such inconsistency or ambiguity, shall prevail.

For the purpose of this Privacy Policy, all capitalised terms shall have the meaning so assigned to them in the Terms of Use.

1.Collection and Use of Personal Information.

1.1.“Personal information” is data that can be used to identify or contact a single person.

1.2.When Users register on EshoppingHub.in, they shall provide EshoppingHub.in their contact information, including their name, mobile number, date of birth, gender and email address. EshoppingHub.in uses this information to send Users updates about their order, questionnaires to measure User satisfaction with EshoppingHub.in’s service and announcements about new services that EshoppingHub.in may offer. Users are also required to provide their billing address as well as credit/debit card details. EshoppingHub.in uses this information only for billing and delivery purposes. For Users’ convenience, EshppingHub.in saves billing information in case Users want to order from EshoppingHub.in again, but EshoppingHub.in does not use this information again without Users’ permission.

1.3.EshoppingHub.in may occasionally hire other companies to provide limited services on its behalf, including packaging, mailing and delivering purchases, answering User questions about products or services and sending postal mail. EshoppingHub.in will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

1.4.EshoppingHub.in may also use Personal Information for internal purposes such as auditing, data analysis, and research to improve EshoppingHub.in services.

1.5.Users may browse the Website without disclosing to EshoppingHub.in who they are or revealing any Personal Information about themselves. However, Users may not be able to access certain parts of the Websites if they chose to do so.

1.6.EshoppingHub.in will occasionally ask the Users to complete optional online surveys. These surveys may ask the Users for contact information and demographic information (like zip code, age, or income level). EshoppingHub.in uses this data to tailor User experience on the Website, providing the Users with content that EshoppingHub.in thinks Users might be interested in and to display content according to User preferences.

2.Manner of dealing with Personal Information

2.1.EshoppingHub.in gathers some information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit pages, operating system, date/time stamp, and click stream data.

2.2.EshoppingHub.in uses this information to understand and analyze trends, to administer the Website, to learn about user behavior on the Website, and to gather demographic information about EshoppingHub.in user base as a whole. EshoppingHub.in may use this information in its marketing and advertising services.

2.3.EshoppingHub.in uses Personal Information to provide the services that the User requests. EshoppingHub.in will provide the User with the ability to opt-out of such uses. EshoppingHub.in uses User’s Personal Information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in EshoppingHub.in’s products and services, inform the User about online and offline offers, products, services, and updates; customize User experience; detect and protect EshoppingHub.in against error, fraud and other criminal activity; enforce EshoppingHub.in terms and conditions; and as otherwise described to the User at the time of collection.

3.Cookies and Other Technologies

3.1.When Users register themselves on the Website, EshoppingHub.in creates User’s profile, assigning a personal identification number, this personal identification number is then sent back to User’s hard drive in the form of a “cookie”, which is a very small bit of code. This code is unique to each User. It enables seamless travel across the Website, allowing User to use the Website without having to enter his password frequentlyor fill out registration forms with information User has already provided.

3.2.EshoppingHub.in uses cookies on certain pages of the Website to help analyse Website web page flow, deliver ads that relate to User’s interests, measure the effectiveness of ad campaigns and promote trust and safety. EshoppingHub.in offers certain features that are only available through the use of a “cookie”. Cookies can also help EshoppingHub.in provide information that is targeted to the User’s interests. Most cookies are “session cookies”, meaning that they are automatically deleted from the User’s hard drive at the end of a session. Users are always free to decline EshoppingHub.in cookies by disabling cookies in their internet browser, although in that case the User may not be able to use certain features on the Website and the User may be required to re-enter his password more frequently during a session.

3.3.Additionally, the User may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. EshoppingHub.in does not control the use of cookies by third parties. If the User chooses to buy on the Website, EshppingHub.in collects information about User buying behaviour.

4.Disclosure to Third Parties

4.1.At times EshoppingHub.in may make certain Personal Information of the Users available to strategic partners or other professional organisations that work with EshoppingHub.in to provide products and services, or that help EshoppingHub.in market to Users. User’s Personal Information will only be shared by EshoppingHub.in to provide or improve its products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service providers

4.2.1. EshppingHub.in shares User Personal Information with companies who provide services such as information processing, extending credit, fulfilling User’s orders, delivering products, managing and enhancing User data, providing customer service, assessing User interest in EshoppingHub.in products and services, and conducting User research or satisfaction surveys. These companies shall handle User Personal Information according to this Privacy Policy.

Others

4.3.1.It may be necessary by law, legal process, litigation, and/or requests from public and government authorities for EshoppingHub.in to disclose User’s Personal Information. EshoppingHub.in may also disclose information about the User if it determines that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

4.3.2.EshoppingHub.in may also disclose information about the Users if it determines that disclosure is reasonably necessary to enforce EshoppingHub.in terms and conditions or protect its operations or Users. Additionally, in the event of reorganization, merger, or sale EshppingHub.in may transfer any and all Personal Information EshppingHub.in collects to the relevant third party.

5.Protection of Personal Information

5.1.EshoppingHub.in has taken adequate measures to protect the security of User’s Personal Information and to ensure that User’s choices for its intended use are honored. EshoppingHub.in takes robust precautions to protect User data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

5.2.EshoppingHub.in assures Users that their e-commerce transactions are safe and secure. When Users place orders or access their personal account information, they're utilizing asecure server software SSL, which encrypts their Personal Information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

5.3.User’s Personal Information is never shared outside EshoppingHub.in without User permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access to employees and other personnel or consultants on a need-to-know basis.

5.4.To ensure safety of User’s Personal Information, Users are advised against sharing their user name and password with anyone.

6.Access to Personal Information

6.1.EshoppingHub.in provides Users with the means to ensure that their Personal Information is correct and current. Users may review and update this information at any time by logging into their account.

7.Third-Party Sites and Services

7.1.The Website links to other websites that may collect User’s Personal Information. EshoppingHub.in is not responsible for the privacy practices or the content of those linked websites. EshoppingHub.in may indicate to the User that he is getting linkedto a third party website. The User is required to carefully read and understand the terms of use or privacy policy of such third party website prior to browsing such website or transacting thereon.

7.2.EshoppingHub.in uses third-party advertising companies to serve ads when the User visits the Website. These companies may use information (not including User name, address, email address, or telephone number) about User’s visits to this and other websites in order to provide advertisements about goods and services of interest to the User.

8.Consent

8.1.By using the Website and/ or by providing his information, the User consents to the collection and use of the information User discloses on the Website in accordance with this Privacy Policy, including but not limited to User’s consent for sharing User information as per this Privacy Policy.

8.2.The User agrees and acknowledges that his Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. User also acknowledges that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of User information may be undertaken by trusted third party vendors or agents of EshoppingHub.in such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate EshoppingHub.in in providing certain functions.

8.3.EshoppingHub.in Privacy Policy is subject to change at any time without notice. To make sure the Users are aware of changes, if any, Users are advised to review this policy periodically.

8.4.By visiting this Website, Users agree to be bound by the terms and conditions of this Privacy Policy. Users are advised to not use or access the Website, if they do not agree with the terms and conditions of this Privacy Policy.

8.5.Unless stated otherwise, the Privacy Policy applies to all information that EshoppingHub.in has about the User and User’s account.

8.6.If EshoppingHub.in decides to change the Privacy Policy, EshoppingHub.in will post those changes on this page so that the Users are always aware of what information EshoppingHub.in collects, how EshoppingHub.in uses it, and under what circumstances EshoppingHub.in discloses it.

9.Opt-Out

9.1.From time to time, EshoppingHub.in may communicate with Users who subscribe to its services via email or text message. EshoppingHub.in provides Users the opportunity to exercise an opt-out choice if they do not want to receive non-essential communication from EshoppingHub.in, such as emails or updates from EshoppingHub.in regarding new services and products offered on the Website or if Users do not want EshoppingHub.in to share their Personal Information with third parties. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where User’s Personal Information is collected or by contacting EshoppingHub.in Customer Support. EshoppingHub.in will process User’s unsubscribe request as soon as possible, in some circumstances Users may receive a few more emails until the unsubscribe request is processed. Users also may opt-out of receiving such emails by clicking on the "unsubscribe" link within the text of the email.

9.2.If the Users want to remove their contact information from the Website or withdraw all consents given by them to EshoppingHub.in, please contact Customer Support.

10.Limitation of Liability

10.1.EshoppingHub.in is not responsible for any breach of security or for any actions of any third parties that receive the User’s Personal Information.

10.2.Notwithstanding anything contained in this Privacy Policy or elsewhere, EshoppingHub.in shall not be held responsible for any loss, damage or misuse of the User Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

10.3.A “Force Majeure Event” shall mean any event that is beyond the reasonable control of EshoppingHub.in and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of EshoppingHub.in and which EshoppingHub.in is not able to overcome.

11.User’s Options

11.1.Users have an option to view and edit personal data by logging in to the website and visiting “My Account”.

11.2.Users can also view their past orders, track their order and cancel their orders by visiting “My Order” under My Account.

11.3.Users can also change their passwords and other details related to their profile.

12.Grievance Officer

12.1.In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below :- 

Mrs. Vineeta Yadav, EshoppingHub.in. 514, Model Town, Karnal-132001, Haryana, India.

Phone: +91-88-180-78-999, Email: customercare@eshoppinghub.in

13.Privacy Questions.

13.1. Queries regarding this statement please write at sales@eshoppinghub.in